At FactEngine, we are committed to providing exceptional software solutions to our customers. Our team of experts works tirelessly to create innovative and high-quality products that meet the needs of our clients. As part of our dedication to delivering outstanding service, we want to clarify our policy regarding intellectual property rights.
FactEngine owns all the intellectual property rights to its software, including but not limited to copyrights, trademarks, and patents. We take pride in the hard work and expertise that goes into creating our software and want to protect it accordingly.
While we welcome customer suggestions for product improvements, please understand that submitting your ideas to FactEngine does not entitle you to any intellectual property rights. We may use your suggestions to enhance our products, but you do not have any claim to copyright or any other intellectual property right under law. We appreciate and value our customers' feedback, but we must reserve the right to use our expertise to make any modifications or enhancements to our software.
Additionally, customers acknowledge that they provide suggestions to FactEngine without an implied contractual relationship and with no expectation of fiscal consideration for their suggestions. We actively encourage customers not to provide suggestions if they do not agree with the terms of this policy.
Unless otherwise agreed with FactEngine, this forms our Customer Provided Product Suggestion Policy.
We hope you understand that our policy is not meant to discourage you from sharing your ideas with us. We encourage collaboration and appreciate the opportunity to work with our clients to improve our products. We value our relationship with you and hope to continue providing you with exceptional service.
If you have any questions or concerns about our policy, please do not hesitate to contact us. We appreciate your trust and look forward to serving you.